FAQ

Frequently Asked Questions

Is there any other way to heat the hot/cold pack besides the microwave?

I'm sorry to say that I'm not comfortable recommending any alternative methods to heating the hot/cold pack. Do NOT put it in your oven, heat it in a pan on your stove top, stick it in a crock pot or any other creative ways you have considered....I haven't tried them and I don't want to be responsible if you burn down your house. 

So, the answer is  NO!

What size hot/cold pack should I buy?

There is no hard fast rule since they are pretty versatile, but here is a breakdown in my thought / design process when creating the sizes.

Small, 5" X 5" : This is a great size for little hands (kids) and works perfect for an easy to grab ice pack. I would recommend it for body parts like; eyes, jaws, fingers. I realize it is my least expensive product, but remember it is a SMALL and doesn't cover a lot of surface area.

Medium, 5" X 10" : The medium was designed for your forehead and stomach. It is my favorite size and the one I use the most!

Large, 5" X 14": Perfect for your back and shoulders while laying down.

XLarge, 5" X 20" The Xlarge was created to drape around the neck while sitting up.

Do you take custom orders? Fabric Prints? Sizes?

Yes, I do.

You LOOOOVE [SPORTS Team]! You collect penguins, bananas, fairies in thimbles....whatever it is - if they make a cotton fabric, I'm more than happy to make it for you

I can make the hot/cold packs up to 10" wide and 20" long.

Just send me an email at andie@sewcolorfuldesigns.com with your request and I'll get back to you with the appropriate pricing and shipping costs.

Please note that I don't take custom size requests during the holiday season, so if that's your jam ask early. 

The turn around time for custom orders is approximately 2 weeks depending on my schedule.

What if I live in the area, do I have to pay shipping?

No. Just use coupon code LOCAL during checkout to remove your shipping costs and send me an email at andie@sewcolorfuldesigns.com to coordinate a drop off pick up arrangement.

Do you sell wholesale?

Yes, I offer hot/cold packs for wholesale! Send me an email at andie@sewcolorfuldesigns.com to request a wholesale pricing list. There is a  minimum quantity of 12 to qualify for wholesale pricing. 

Do you make removable slip covers for the hot/cold packs?

No, I don't. You can disinfect the hot/cold pack by microwaving or spraying with Lysol.